Atrium Health - previously Carolinas Healthcare System

• SME, primary technical support specialist and analyst for Kronos Workforce Central 8, Kronos Workforce Central 7 and Kronos Workforce Central 6 time keeping systems assisting end users through troubleshooting process
• Primary Kronos project specialist for migrating 33K+ hospital facility employees to Kronos Workforce Central over 8-year period
• Closely interacted with project manager as technical analyst to ensure all employees received correct profile settings for each implementation
• Liaison between business partners and third party resources
• Quickly learned Kronos Connect 6 and Workforce Integration Manager 7 interface application for developing and modifications to links as requested to improve data importing
• Development/maintenance of Kronos interfaces to provide data transfers
• Developed format system for naming and identifying each Kronos clock device
• Configured all time clocks in Kronos Data Collection Management (DCM) and Workforce Data Management (WDM) applications for 500+ clocks, including developing clock group format and assigning clocks to clock groups
• Developed user interface using VB SQL code in MS Access for support team to use as a tool to link to SQL database and maintain Kronos employee licensing for web access users and time approvers
• Used lessons learned from previous implementations to document and improve result of next implementations not having any major issues
• Conducted training classes for initial end users moving to a time approver role
• Developed easy to follow job aid documentation for instructing end users how to use clocks and application
• Developed price quotation process for new business units desiring to be added to Kronos Workforce Central time keeping system
• Developed interactive MS Excel report for Customer Relations to use in determining goal spreads for annual giving campaigns
• Support for various applications within team – i.e.: Kronos WFC, GemPay, Micros POS, ePledge
• Earned many KEIP Awards (Key Employee Incentive Plan) during tenure for accomplishments, resulting in monetary bonuses

Boy Scouts of America

• Managed manufacturing operation for national distribution center sustaining close relationship with the director for data entry, purchasing, inventory control, scheduling of orders and shipping for three shifts
• 20+ years of providing leadership and direction to direct report staff of up to 25
• Initiated turnkey procedures for manufacturing operation, including conducting interviews
• Mentoring and providing training to others to promote productivity and obtain proficiency increases
• Conducted quarterly and annual performance reviews to promote staff improvement
• Project Manager for converting ECM system from FPMulti to Acorde/Optika
• Project Manager for 7 separate projects to automate processes, reducing or eliminating the use of paper
• Managed project for upgrading equipment and converting POS software for retail store chain of 120+
• Participated in 2 projects of upgrading equipment and converting operating system for facility of 200+ employees
• Developed 5 high profile and 2 low profile custom windows applications using Visual Basic and Microsoft Access to automate business processes and data storage, reducing or eliminating the use of paper
• Through communication and customer service, developed and maintained excellent working relationships with business partners in Sales, Marketing, Merchandising, Operations and Technical Support
• Acted as liaison between business partners and third party resources
• Facilitated training programs for Standard Operation Procedures and newly added applications
• Provided Microsoft server, desktop and hardware support for facility of 200+
• Investigation and implementation of call center support software to provide maximum efficiency within budgetary guidelines
• Initiated turnkey procedures for call center support and provided training to increase user knowledge of computer systems

MrBaffl.com

• Develops full content and template based websites using Dreamweaver
• Develops static websites using HTML 5 and CSS 3
• Develops database driven websites using PHP and MySQL
• Created and modified images using Paint Shop Pro
• Developed small utilities with C++ for automated FTP uploads
• Use of Adobe Flash creator and SwishMax for flash files
• Websites have been for:
• Local church with online registrations for youth baseball/softball and VBS, with ability for user to maintain login accounts for future updates and registrations
• Online fantasy football with automated features
• Manufacturer's representative agency with listing of Principals
• Musician with performance schedule and shopping cart
• Real estate broker with searchable listings
• Little league baseball team with weekly pictures, utlizing thumbnail images
• Development features within websites have included:
• Administration page for client content maintenance
• User logon with encrpytion for security
• User ability to change password
• Online drafting capable of holding five picks in order of preference
• Online roster movements and tracking of players with capability to enforce roster requirements
• Reporting of player and fantasy team data based on highest value or historical milestones
• Automated email notifications of all valid player movement for picks, trades and/or transactions
• Familiar with Linux OS through hosting service
• Built and maintain a local test machine, currently installed with Windows, Apache, PHP, MySQL and phpMyAdmin